Emergency Communication Specialist

Salary: $26.80 – $27.89

Position Summary:

Functions as a dispatcher in the Ledyard Emergency Communications Center (LECC) which is the Primary Service Answering Point (PSAP) for the Towns of Ledyard, Preston, and any other contract towns which dispatch the towns’ emergency services personnel. Performs other duties, as required by the Chief of Police or his/her designee.

Essential Functions:

• Answers all telephone calls received on the Towns’ emergency lines.
• Obtains information for Police, and all Ledyard Emergency Services using established procedures.
• Monitors fire alarm reporting system and the Towns’ emergency and local government radio and voice communications systems.
• Activates emergency services personnel via the Towns’ Paging and radio systems.
• Communicates with emergency services personnel.
• Maintains activity logs and event times that support emergency operations.
• Notifies other emergency agencies and personnel for assistance as directed, or per protocol.
• Maintains duty rosters for Towns’ emergency services personnel.
• Accepts telephone and/or radio messages as to availability of emergency services personnel.

Requirements:

• A High School diploma (or equivalent) is the minimum educational requirement.
• Current certification in Cardio Pulmonary Resuscitation (CPR) at the Infant, child, and adult level by either the American Red Cross or the American Heart Association.
• It is preferred that the applicant have a minimum of one year experience as a public safety dispatcher and/or
  a minimum of two years experience as an active member of a fire company or ambulance service. However, any combination of experience and training which provides the necessary qualifications may be acceptable.
• The applicant must pass a comprehensive background investigation by the Police Department. In accordance with the Town of Ledyard Employee Handbook, the applicant may also be required to pass a medical examination that will certify as to one’s good health and suitability for the positions, as described under qualifications.