Emergency Communication Officer

San Marcos, TX
Hays County
Salary: $33,422.85

Application Deadline: Open until filled

Job Posting Number: 618-0515-100115

Department Head: Sheriff

Position Description:       

In order to be considered for this job a completed Hays County Sheriff’s Office Application form must be submitted to Hays County Sheriff’s Office, 1307 Uhland Road, San Marcos, TX 78666. Application forms are available at the Hays County website at www.co.hays.tx.us and can be found as a link within each job posting. Pre-printed forms are also available from the Sheriff’s Office.

This permanent posting allows the department to maintain a pool of applicants from which future vacancies will be filled.  Applicants should be aware that there may or may not be a vacancy at the time applications are submitted.

Applicants must be over the age of 18 and able to work any shift, holidays, and week-ends; applicants may be subject to a pre-interview skills test

View Job Description

Hays County is an EEO employer. In compliance with the Americans with Disabilities Act, Hays County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

An offer of employment is contingent upon successful completion of background checks, including reference checks, criminal history and drivers’ license checks, if applicable.

For more information about this job or the application process call 512-393-7788. Email communication should be sent to hr@co.hays.tx.us


  • Under direct supervision, the Emergency Communications Officer assists citizens and Public Safety Personnel in requests for emergency and non-emergency service.
  • An Emergency Communication Officer receives requests for assistance via 911 or non-emergency phone lines, evaluates the type of assistance needed, dispatches appropriate public safety personnel (Police, Fire, EMS) through the use of a complex public safety radio system and then provides the caller with pre-arrival instructions.
  • The ability to communicate effectively, multi-task and make sound decisions within a high stress environment is essential to job performance.
  • This position requires skilled use of a computer aided dispatch system (CAD), a complex radio system and multiple computer databases/software.
  • This position serves as the communication link between the public and public safety personnel.
  • The effectiveness of the employee’s work affects the operation of the well being of the public and public safety personnel.


  • High School Diploma or GED.
  • Keyboarding skills (typing speed of no less than 30 wpm required).
  • Must successfully complete prescribed training program and obtain required certifications after employment as outlined in Job Description.
  • Must be over the age of 18