Emergency Communication Officer
Salary: $19.85/hour.
Essential Functions:
- The principal function of an employee in this class is to answer emergency and non-emergency calls for police, fire, medical and other emergency services using a multi-line telephone and 911 systems.
- Employees in this class are responsible for fast, efficient, and accurate receiving, dispatching, and processing of calls and messages from and to fire, police, and emergency medical services vehicles and personnel on an assigned shift.
- The work is performed under supervision of the Emergency Communication (Dispatch) Supervisor with direction from the Lead Emergency Communication Officer. Some latitude is granted for the exercise of independent judgment and initiative.
- The principal duties of this class are performed in a general office environment, frequently under stressful conditions.
- No previous experience is necessary.
- The Emergency Communication Officer position requires, with or without reasonable accommodation, lifting or moving up to 25 pounds occasionally.
- The employee is regularly required to sit; stand; walk; bend; stoop, and stretch.
- The employee is frequently required to use hands to operate a computer keyboard, radio and communications equipment, and standard office equipment; to handle or feel; and to reach with hands and arms.
Requirements:
- Must have a high school diploma, GED certificate, or school transcripts (copy attached to application).
- Must be at least 18 years of age.
- Must have a valid Driver’s License (copy attached to application).
- Must be able to type 55 WPM.
- Must have no Felony convictions.
- Must have no Misdemeanor convictions within the last 5 years.
- Must be able to pass a background check (criminal-character-credit), polygraph test, and a preemployment drug screening.