E911 Dispatcher

Mobridge, SD
Mobridge Police Department

Position Summary:

Primary purpose is to process and dispatch emergency and non-emergency telephone and radio calls for law enforcement, fire, ambulance, and other emergency medical service and to maintain radio logs, files, and records.

Essential Functions:

  • Process E911, telephone and radio police, fire, and ambulance calls
  • Prioritizes and dispatches calls for service to appropriate agency
  • Maintains logs for all radio traffic
  • Enters NIBRS (National Incident-Based Reporting System) data
  • Updates and enters warrant list information
  • Enters emergency calls for service into a local CAD system
  • Conducts queries of local, state, and national computer databases
  • Maintains and updates local computer databases
  • Assists the E911 Coordinator and Chief of Police
  • Locates personnel for “after hours” calls
  • May be appointed as a training officer

Requirements:

  • High School Diploma or G.E.D. certificate.
  • College or vocational training desirable.
  • Computer knowledge required.
  • Must be able to work nights, weekends, and holidays.
  • Must be able to maintain confidentiality and handle sensitive situations in a professional manner.
  • One year experience as a dispatcher preferred but not necessary.
  • Must be free from felony conviction
  • Must type a minimum of 35 wpm
  • Must be certified by State of South Dakota
  • Must pass hearing test
  • Must be qualified to operate radio console and CAD system