E-911 Dispatcher

Salary: $24.29 – $32.65 per hour

Position Summary:

Performs intermediate duties on an assigned shift, providing communication and direction for the Sheriff’s Office, responding to emergency and non-emergency calls for police, medical, and intruder alarms, and performing related duties as needed or assigned. Work is performed under the general direction of the Sheriff’s Deputy.

Essential Functions:

• Answers administrative lines for three law enforcement agencies and 911 calls; allocates appropriate resources to emergency and non-emergency calls for Pope County and local police departments.
• Enters and maintains records of initial complaint reports and protective orders, arrest warrants, and stolen items.
• Arranges transportation and provides appropriate documentation to the jail and/or detention center for new arrests, inmates, and mental health clients; conducts prisoner searches when necessary; monitors cells and jail areas via camera; and performs same-sex urinalysis when necessary.
• Oversees radio communications with officers, EMS, firefighters, and other agencies; continuously monitors the National Weather Service and the Central Minnesota talk group; ensures units are safe and have sufficient resources for events.
• Deal with the public in stressful emotional situations.
• May assist in the position of TAC/Records Clerk/Evidence Technician as directed.

Requirements:

• High school diploma/GED and minimum experience, or a combination of equivalent education and experience.
• Emergency Medical Dispatch Certification.
• Basic First Aid/CPR Certification.
• Valid driver’s license in the state of Minnesota.