E-911 Communications Officer

Roanoke, VA
Roanoke Police Department

Salary: $44,325.06 – $56,156.08 Annually

Position Summary:

Dispatches police, fire, rescue and public works equipment and personnel usually in response to emergency situations and disseminates information to the general public and emergency services.

Essential Functions:

  • Receives complaints in person or by phone and elicits appropriate information to ensure a timely response
  • Receives and transmits messages by radio and maintains radio log on shift work
  • Monitors teletype traffic, sends teletype messages, and maintains teletype log
  • Receives accident and ambulance calls
  • Dispatches City vehicles and personnel where and when needed
  • Takes telephone calls concerning complaints, passes information on to appropriate units and makes record of calls
  • Maintains status boards relative to availability of emergency service units
  • Receives and disseminates information thru the use of a data terminal linked to the Virginia Crime Information Network
  • May provide assistance in the operating procedures and practices to new employees in an on-the-job training situation
  • Dispatches and monitors pursuant to the “Emergency Medical Services System”

Requirements:

  • High school diploma or general education degree (GED) supplemented by continuing education with some computer classes.