Dispatcher
Salary: $26.85 – $31.92/hr. ($55,861.00 -$66,401.14 annual)
Essential Functions:
- Answer and process emergency and non-emergency calls for service; Dispatch Police, Fire, EMS, and other emergency and non-emergency units and personnel as needed.
- Provide pre-arrival instruction for emergency medical dispatch.
- Monitor and operate radios, computers, telephones, alarms, cameras, and other specialized equipment as necessary following established procedures and policies.
- Enter, update, and retrieve information from local, state, and national computerized systems, including Computer Aided Dispatch systems (CAD).
- Conduct inquires, validations and modifications as required.
- Work effectively and efficiently under stressful situations.
- Assist citizens at the public window, perform prisoner watch duties, and perform other related duties.
Requirements:
- High School diploma or equivalency and two years of work experience.
- Proficient computer skills required to process records and information.
- Ability to multi-task under high pressure.
- Excellent written and verbal communication skills.
- Hours will vary; applicant must be available 24/7 for night, weekend and holiday hours.
- Position requires Dispatch Assessment Test, medical examination, including hearing and drug tests, the ability to pass a background check and a psychological evaluation.
- Successful candidate must complete the Dispatch Training Programs.
Preferred Requirements:
- Experience in accurately assessing and processing emergency and non-emergency requests for assistance.
- Experience in maintaining accurate records, organizing and prioritizing work, and the ability to take direction and work independently.
- Possess strong interpersonal and customer service skills.
- Previous experience preferred but willing to train the right candidate.