Dispatcher

Closes On: February 2, 2024 at 12:00 AM CST

Departmet: Sheriff
Job Status: Full-Time
Details: Hiring Range: $17.85 – $19.45 DOQ

Job Description Summary

*14 scheduled days per month* *$1.00 per hour shift differential* *Overtime Opportunities*

**3% pay increase at successful completion of 6 months of employment**

The Dispatcher is responsible for:
Answering phone lines and handling 9-1-1 system.
Monitoring movements of all emergency crews.

Job Responsibilities

Duties:
Answer 9-1-1 emergency telephone and alarm system calls
Determine the type of emergency and its location and decide the appropriate response based on agency procedures
Relay information to the appropriate first-responder agency
Coordinate the dispatch of emergency response personnel to accident scenes
Monitor and track the status of police and fire units
Synchronize responses with other area communication centers
Keep detailed records of calls

9-1-1 System:
Maintain and operate CAD computer system, OPENFOX terminal, 9-1-1 enhanced system.
Evaluate, prioritize and coordinate emergency and non-emergency calls; dispatch equipment/personnel through radio; relay information to other agencies; data enter call information.

Other related duties:
Enter, receive and disseminate information from the NCIC computer system.
Provides public with assistance
Dispatches storm spotters
Write reports

Knowledge, Skills and Abilities

Knowledge of:
English and spelling
Geography of the County
First aid principles and application

Skill(s) in:
Computer software and hardware

Ability to:
Act without direct supervision and exercise independent judgment in emergency situations
Manage conflict
React quickly and calmly during emergencies
Speak and write effectively
Communicate effectively under stress
Pay attention to detail
Manage multiple concurrent projects and meet deadlines
Project a positive attitude
React with an appropriate sense of urgency, coupled with good judgment and discernment

Education:
High School Diploma or GED

Experience:
One-year related experience

Licenses/Certifications:
Valid Kansas Driver’s License

Physical Requirements

Physical Demands:
May perform sedentary work.
May stand for extended periods.
Lifts 50 pounds maximum and occasionally handles office equipment and materials.
Good physical health required.

Visual, Hearing and Dexterity Demands:
Requires concentrated visual attention which must be maintained for sustained periods.
Good vision and hearing acuity is required.
Must possess good dexterity to operate appropriate equipment.

Working Conditions:
Works in clean, well-lighted, heated and ventilated office.

Additional Information

MIAMI COUNTY OFFERS GREAT BENEFITS TO OUR FULL TIME EMPLOYEES:

Medical/Dental/Vision:

100% paid medical insurance for HDHP single coverage,

80% county-paid premium for PPO and family coverage on all plans

Health Savings Account:

County Annual Contribution: $2,535.84 single, $4,433.28 family

County paid $30,000 life insurance for employee

Holidays/Vacation/Sick:

11 paid holidays per year

Vacation: 104 hours per year

Sick leave: 104 hours per year

Paid Parental Leave

Up to 6 weeks (following successful completion of initial6-month introductory period)

KPERS retirement

Disclaimer
Miami County is an Equal Opportunity Provider and Employer. Please contact the Human Resources Department at hray@miamicountyks.org if you require reasonable accommodation to apply or need additional information.