Dispatcher/Senior Dispatcher

Arcata, CA
Arcata Police Department

Salary: $51,267.71 – $68,783.01 Annually

Position Summary:

Under general supervision of higher level staff, receives and dispatches calls from the public for emergency and non-emergency services; assists with clerical duties within the Police Department and performs other related duties as assigned.

Essential Functions:

  • Receives emergency service calls from the public; determines nature and location of emergency.
  • Dispatches emergency units in accordance with established procedures and policies using a computerized dispatch system.
  • Maintains contact with all field units, including accounting for location and status of all units and maintaining records of all field calls.
  • Coordinates services with other public and private agencies, including law enforcement, fire department, ambulance, hospital, towing, etc. to request mutual assistance.
  • Runs vehicle registration checks and warrant checks on subjects and relays information to Officers in the field; enters, receives, distributes and broadcasts Teletype information.
  • Performs dispatch related clerical duties including, but not limited to, processing and filing of various logs, reports, citations, and licenses; data entry, photo copying, copying of recorded information, and DOJ fingerprint processing.
  • Monitors scanner and Public Works radio, takes appropriate action as necessary.
  • Supports front office function as necessary during business hours; is responsible for front office functions during non-business hours.
  • Performs other related duties as assigned.

Requirements:

  • Equivalent to graduation from high school.
  • At least one (1) year experience in a position with clerical and customer service responsibilities. Prior experience in the operation of radio, Teletype, or other communication equipment is highly desirable.
  • Satisfactory demonstration of at least three (3) years experience independently performing the duties of Dispatcher; successful completion of the POST Dispatcher Trainer course; and the ability to perform the specific tasks established for promotion to the position.