Dispatcher – Lateral
Salary: $80,288.00 – $97,593.60 Annually
Position Summary:
To perform skilled work in receiving and transmitting police radio and telephone calls, dispatch appropriate personnel and equipment, maintain detailed records of activities in response to each request, and other duties as assigned
Essential Functions:
- Receive and process emergency calls for police and fire protection services or information, promptly and efficiently dispatch personnel and equipment to accidents, rescue, and emergency scenes.
- Analyze requests for police service, determine priority ranking of each request and the kind and level of service to be dispatched in initial response, and determine available units to dispatch.
- Listen to each radio transmission from police personnel in the field, acknowledge, and comply with request for action or information.
- Maintain awareness of position of each police unit and activities in which personnel are engaged, check periodically with personnel to verify position and activity, supply back-up personnel, and take other appropriate steps to provide for the safety of field personnel.
- Maintain detailed records of each service request, each action taken, and the time each action was taken.
- Operate dispatch equipment and computer equipment.
- Input and retrieve a variety of public safety information using a computer; enter, update, and retrieve information regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other information.
- Notify ambulance personnel, alarm company, traffic and signal maintenance, and other related personnel concerning emergencies.
- Maintain knowledge of the geography, street locations, and landmarks in the City and a general knowledge of the geography and landmarks of surrounding cities.
Requirements:
- Graduation from high school or equivalent.
- Successful completion of the P.O.S.T Public Safety Dispatchers Basic Course is required.
- Successful completion of probation as a Dispatcher in a municipal setting.
- Ability to work evenings, holidays, weekends, irregular hours, and variable shifts.
- Ability to work closely with others and in confined spaces, around electrical energy.
- Normal vision and hearing acuity.