Dispatcher I,II or III
Salary: $23.91 – $36.17 / hour.
Position Summary:
Performs a variety of working level, technical, and routine administrative duties for the Sheriff’s Office by providing communications and security to the Grand County Jail. Answers emergency and non-emergency phone calls and assists with prioritizes law enforcement and fire emergency medical calls.
Essential Functions:
- Communications and Administration: Coordinates emergency and non-emergency phone calls, prioritizes
law enforcement, fire, and emergency medical service call, determines and dispatches appropriate response
of emergency services personnel through radio and telephone. Works with other agencies and the Bureau of
Criminal Identification to achieve protocols for the communications center statewide. - Controls and monitors all access, egress, and movement within the jail by use of electronically switched doors and video monitors. Receives emergency and non-emergency calls from the public requiring lawenforcement, fire, ambulance, search and rescue, animal control, utilities and other services. Collects and disseminates data while entering it into a Computer-Aided-Dispatch (CAD) system.
- Defines problems, collects, and disseminates data; establishes facts, and draws valid conclusion. Transmits
facts over the radio and telephone. Keeps necessary logs, records, and reports including incoming and outgoing calls, status of officers, incident reports, jail activities, dissemination logs, and other records
management. Receives and coordinates law enforcement and other emergency requests and relays instruction to radio units concerned. - Security: Monitors the internal security of the jail and safety of the jail staff. Prioritizes incoming emergency
and non-emergency calls and determines appropriate priority and response. Maintains contact, status, and
location of all duty personnel. Enters updates and retrieves information from the Utah Criminal Justice
Information System (UCJIS) computer related to wanted persons, stolen property, vehicle information, and
other state and national records. - Training: Provides UCJIS training to terminal operators, law enforcement personnel, administrators, and
upper level management. Maintains terminal operator training records. Performs quality assurance for
compliance and BCI and FBI policy and procedure. Maintains and controls terminal agency logons and has
the authority to add, suspend, and restrict any terminal operator logons. Conducts bi-annual re-certification
testing. Conducts monthly Triple I and UCCH audits. Maintains user agreements and qualifying agencies.
Requirements:
- Graduation from High School or GED; plus, Graduation from (P.O.S.T.) Academy within one year of hire
AND; - Responsible dispatch/ communications preferred.
OR; - An equivalent combination of education and experience, but cannot take the place of P.O.S.T. certification.