Dispatcher I

Salt Lake City, UT
University of Utah

Salary: $26.32

Position Summary:

Under the general supervision, a Dispatcher I receives calls for emergency and non-emergency services by telephone or radio. Proficiently determines the nature and seriousness of the situation, utilizing their one year of professional emergency dispatch experience. Obtains the necessary information needed to dispatch appropriate resources including, but not limited to, University Police, Campus Security, Fire and EMS and any other Public Safety entities.

Essential Functions:

  • Answer both emergency and non-emergency calls to the University Department of Public Safety.
  • Collect pertinent information from callers to disseminate to responding units.
  • Maintain CAD records of all responses and updates.
  • Provide pre-arrival medical instructions when needed.
  • Operate radio channels for the University of Utah Public Safety divisions.
  • Provide mutual aid to additional public safety channels as needed.
  • Monitor and dispatch all police and fire alarm activations.
  • Handle both inquiries and entries in the Utah Criminal Justice System ( UCJIS ).
  • Monitor and review CCTV as needed.
  • Other duties as assigned.

Requirements:

  • 18 years old.
  • High School diploma, GED or equivalency (one year of education can be substituted for two years of related work experience).
  • Type 40 WPM .
  • Legal to work in the United States.
  • No disqualifying criminal history.
  • Must obtained and be current on all EMD , CPR , BCI , POST Certifications, ICS 100, 200, 700, 800.
  • Must have worked as a 911 Dispatcher or a Dispatcher I for at least 1 professional year.
  • Must demonstrate proficiency in all aspects of Police, Medical and Security duties.
  • Will work rotating shifts and hours, and work weekends and holidays.
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.