Dispatcher

Salary: 16.83

Position Summary:

Under general supervision, receives calls concerning crimes, emergencies and other activities. Routes appropriate law enforcement and fire personnel to scene. Forwards hospital-related calls to appropriate location. Monitors radio traffic to maintain contact and status of law enforcement personnel.

Essential Functions:

• Receives emergency and non-emergency calls for service by phone and in person; prioritizes calls; tracks location and availability of police units; dispatches police units and/or forwards call to appropriate agency for response.
• Runs and provides law enforcement requests for license and operator information/records.
• Monitors police radio calls; dispatches additional units and/or law enforcement personnel as required to maintain safety and protection of officer(s);
• Contacts other agencies to provide backup assistance as required.
• Logs all calls and prepares and maintains computerized log of calls and activity during shift.
• Enters and updates wanted persons, missing persons, stolen vehicles, stolen items, runaways etc. into law enforcement data base.
• Runs requester information to check for wants and warrants; provide assistance according to established parameters

Requirements:

• High school diploma or GED AND six months of public and/or private sector dispatching is preferred. Clerical, secretarial, or closely related work experience with extensive public contact in person and/or by phone, working with computers, or performing closely related duties is required.
• Must be able to obtain within one (1) year of employment and retain Texas Commission on Law Enforcement.
• Must be able to work any shift and extended hours as needed.
• Must be willing and capable of completing all required courses and classes for certification requirements.
• Must possess a Valid Texas motor vehicle driver’s license