Dispatcher

Orange Beach, AL
Orange Beach Lake Police Department

Salary: $37,960.00 – $53,570.40 Annually

Position Summary:

The Dispatcher monitors radio and telephone emergency calls; relays necessary information to patrol units and emergency personnel. Maintains radio logs and other records; performs clerical duties necessary to update various records.

Essential Functions:

  • Monitors radio frequencies, multiple administrative telephone lines, closed circuit televisions of the jail area and back parking lot, telephone/radio recording device and three alarm systems, TTD hearing impaired phone, multiple 911 and administrative telephone lines.
  • Receives complaints over the telephone, radio and teletype, and prepares the proper reports.
  • Relays complaints and requests for assistance to patrol units, fire/rescue, ambulances and other service vehicles.
  • Logs all radio traffic into the radio log.
  • Informs supervisor of all emergencies and serious complaints.
  • Monitors weather computer for severe weather and relays information to local, state and federal agencies during severe weather conditions.
  • Relays any necessary information (vehicle registrations, driver’s license information, wanted information).
  • Maintains contact with patrol units at all times to know the unit’s location, ensures the units stopped on a complaint are not out of contact too long and sends back-up unit if necessary.
  • Remains calm and alert at all times, never leaves radio and telephone unattended.

Requirements:

  • Possess a valid Driver’s License.
  • Possess a High School diploma or its equivalent due to required knowledge, skills and abilities.
  • Have 2-3 years of emergency medical, fire or police dispatch experience.
  • Emergency Dispatch Experience Required