Dispatcher

Mont Belvieu, TX
Mont Belvieu Police Department

Salary: $23.44 – $25.37 / per hour.

Position Summary:

This position performs regular dispatch duties in the communications division of the department.

Essential Functions:

  • Handles all in-coming calls to the department, both administrative lines and emergency lines (911).
  • Dispatches all police, fire, EMS personnel and animal control as well as other city departments as required.
  • Monitors officer and prisoner activities within the detention area (jail) of the department.
  • Maintains contact with officers while on calls for service, traffic contacts, arrests, investigations, etc.
  • Accesses state computer systems such as TLETS and NCIC.
  • Enters records/reports into the department’s records management system (Cardinal).
  • Assists the public and outside agencies when necessary.
  • Serves as the department’s first line of contact/communication with the public.
  • Conducts prisoner searches (female searches) when requested and appropriate.
  • Maintains a good working relationship with outside agencies, department personnel and other city departments.
  • During emergency conditions, all City employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
  • Performs any and all other related duties or assignments as assigned.

Requirements:

  • High School diploma or equivalent (GED).
  • Experience in dispatch or a public service environment is a plus.
  • Must be able to obtain a Telecommunicator’s Certificate from the Texas Commission on Law Enforcement Officers Standards and Education (TCLEOSE) within one (1) year of employment.
  • Must be able to obtain a certification from the Texas Law Enforcement Telecommunications System (TLETS) within six (6) months of employment.
  • High level of security clearance.
  • Must possess a valid Texas Driver License.
  • Successful candidates must pass pre-employment drug screen, job related physical, and background check.