Dispatcher

Salary: $62,348.16 – $81,165.24 Annually

Position Summary:

To perform a variety of complex duties involved in the receipt and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance.

Supervision is provided by the Assistant Chief Police of the Support Services Division or designee.

Essential Functions:

• Receive emergency service calls from the public requesting law enforcement, or other emergency service; determine nature and location of emergency, determine priority and dispatch resources; maintain contact with all units on assignment; maintain status and location of law enforcement; maintain daily log of all field calls and units dispatched; input and retrieve a variety of public safety information using a computer terminal; enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies; receive, respond to and document requests for warrants and Division of Motor Vehicles print-outs; verify, type and file warrants; document vehicle impound information; maintain a variety of automated and manual logs, records and files related to dispatching activities; perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities; test and inspect equipment as required; arrange for needed repairs; perform related duties and responsibilities as required.
• Maintain regular attendance.

Requirements:

• High School Diploma or GED required.
• Some experience operating radio, teletypewriter or other communication equipment is highly desirable.
• Applicant must have completed or be able to attend and successfully complete, the Police Officer Standards and Training (P.O.S.T) Dispatch Course.
• Selected candidates not possessing a Post Dispatcher Certificate will be required to pass a written test related to essential dispatching skills within twelve months of appointment.
• If driving a City vehicle, possession of and ability to maintain a valid Class “C” California Driver’s License.
• Certification verifying a typing speed of 35 net WPM.
• Must be able to obtain a P.O.S.T. Public Safety Dispatcher Certificate within twelve months of appointment.