Dispatcher 1
Salary: $19.72 per hour.
Position Summary:
Under the supervision of the Pottawatomie County Communication Supervisor, the Dispatcher is a non exempt position under FLSA. This employee is responsible for directing officers to locations in need of assistance, advising officers of potentially dangerous situations, and helping the general public in times of crisis. Excellent interpersonal communications skills are required. Employee must be able to function calmly and effectively under severe stress.
Essential Functions:
- Responds to radio traffic and records transmissions;
- Answers incoming telephone inquiries and routes calls;
- Dispatches officers or appropriate assistance as needed;
- Operates National Crime Information Clearinghouse computer system;
- Monitors teletypes on weather, stolen vehicles, runaways, attempts to locate using databases;
- Provides accurate record keeping techniques;
- Greets public as they arrive;
- Maintains knowledge of warrants, civil papers and computer capabilities;
- Maintains location of officers at all times;
- Answers emergency 91 1 telephone calls;
- Dispatches ambulance, fire, rescue, and any other necessary emergency service;
- Activates tornado and emergency warning systems and alerts for the County.
- Performs Data Entry.
- Additional duties as assigned by the Communication Supervisor.
Requirements:
- This is an entry-level position.
- No previous experience is required.
- Employee is expected to have acquired the necessary information and skills to perform the job reasonably well within six months of employment.
- A high school diploma or GED is required.
- National Crime Information Clearinghouse, CPR and Emergency Medical Dispatch certification is required.