Community Services Officer

Salary: $23.17 – $33.57 Hourly

Closing Date: 9/10/2026

Position Summary:

Positions assigned to this class are civilian positions that provide law enforcement support, performing various duties that include responding to police dispatch-based calls for service, conducting investigations, and writing reports for calls not requiring sworn police officer presence.

Essential Functions:

• Respond to non-emergency calls for service including minor motor vehicle collisions, minor criminal reports, and walk-in citizen complaints and crime reports at the public safety front lobby.
• Work with sworn personnel and city employees assisting with various low-priority calls and citizen assists.
• May provide field services related to animal control calls, including capturing domestic and wild animals and removing animals from a variety of hazardous situations.
• Conduct interviews by telephone, or in person, with victims of crimes, witnesses, or reporting persons; determine type of crime and details to complete a comprehensive report of the incident.
• Research information utilizing numerous databases including but not limited to warrant checks, criminal history, and driver license checks.
• Interview victims, witnesses, and reporting parties to obtain information necessary to conduct a complete and thorough investigation.
• Communicate verbally and in writing with department and city staff, various agencies, and the public.
• Respond to inquiries and provide information on policies, procedures, ordinances, laws and resolve questions or issues related to area of assignment.
• May collect, preserve, log, and secure evidence; document all handling of evidence and property.
• May serve subpoenas, summons, and other legal papers.
• May provide court and criminal investigation testimony as necessary.
• Support the city’s policies, goals, and objectives and work with management and other staff to ethically achieve such goals and objectives; ensure compliance with safety procedures.

Requirements:

• Must possess a high school diploma or GED, and one (1) year paid, fulltime experience in law enforcement, or reasonable customer service or citizen assistance experience in a police agency or related environment; or college coursework in Criminal Justice or related field; OR equivalent combination of education and experience.