Community Service Officer

Fremont, CA
Fremont Police Department

Salary: $74,108.29 – $90,094.24 Annually.

Position Summary:

Under general supervision, provides technical police services in crime prevention, crime investigation, and crime response which do not require full police powers; assists police officers in the maintenance of law and order; performs related duties as required.

Essential Functions:

  • Enforces traffic and parking ordinances. Writes parking tickets.
  • Orders vehicle seizures.
  • Investigates non-injury and minor injury traffic accidents.
  • Interviews witnesses and takes statements.
  • Ascertains accident sequence.
  • Prepares accident diagrams.
  • Performs traffic control.
  • Responds to and investigates traffic complaints.
  • Receives reports of commercial, residential and automobile burglaries, petty theft, found property, abandoned bicycles, missing persons, auto theft, and other crimes with no known suspects.
  • Conducts initial investigations and prepares reports of findings.
  • Ascertains value of stolen vehicles and other lost/stolen items.
  • Investigates vandalism.
  • Responds to animal control emergencies.
  • Assists in crime scene investigations.
  • Transports juvenile detainees.
  • Transports juveniles to foster homes.
  • Provides Vehicle Identification Number verifications.
  • Serves subpoenas.
  • Researches alarm calls from previous day(s).
  • Issues citations and sends out letters for false alarms.
  • Data enters citations and alarm permit applications.
  • Mails out permit applications, renewal forms, stickers, and alarm information to citizens.
  • Handles customer complaints.
  • Keeps daily statistics of all alarm calls to post on police department website.
  • Works with alarm companies to fix alarm problems and resolve customer issues.
  • Files and maintains records of all permits and citations.
  • Tracks all permit and citation revenue.
  • Processes permit fees collected and forwards to Finance.
  • Utilizes Microsoft Word, Excel and Access.
  • Assists customers at front counter.
  • Conducts training for in-house academy.
  • Conducts and/or assist to conduct interviews of witnesses and potential suspects.
  • Maintains and investigates active missing person reports.
  • Maintains missing person logs.
  • Maintains contact with families of missing persons.
  • Receives and respond s to abandoned vehicle complaints and calls regarding issuance of any warnings, tows, citations issued.
  • Administers the Abandoned Vehicle Authority program from issuance of abatements to the quarterly AVA report.
  • Tows and recovers stolen vehicles called into Traffic.
  • Traffic control for accidents, parades, crossing guard, etc. as needed.
  • Handles Traffic main phone line and office filing in absence of Traffic Clerk.
  • Works with Code Enforcement and Traffic Engineering on rear yard abatements or solutions to traffic and code violation problems.
  • On alternate years, coordinates and organizes the Junior Safety Patrol event for students in Fremont’s elementary schools.
  • Administers the Taxi Driver program for the City of Fremont.
  • Accepts and reviews applications for new drivers, renewals, and transfers.
  • Performs background, DMV, and criminal history checks of applicants.
  • Conducts applicant testing.
  • Issues or denies taxi driver permits.
  • Handles complaints on taxi drivers from citizens.
  • Ensures compliance with Fremont Municipal Code regulations.
  • Conducts cab inspections.
  • Recruits volunteers.
  • Reviews application materials and interviews potential volunteer candidates.
  • Performs Background checks of applicants.
  • Maintains volunteer records.
  • Updates volunteer hours monthly; submits hours annually for citywide report.
  • Re-directs court order community service to other volunteer organizations.
  • Disciplines, reprimands and terminates volunteers.
  • Organizes annual volunteer recognition dinner.
  • Assist in detention duties.
  • Other duties as assigned.


  • A typical way to obtain the required knowledge, skills and abilities would be graduation from an accredited high school (GED or CHSPE may be substituted for a high school diploma) and some public contact experience.
  • Willingness to work rotating shifts and irregular duty assignments required.
  • Positions in this classification require possession of a valid Class C California Driver’s License.
  • Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment.