Community Service Officer
Salary: $25.80/hr.
Position Summary:
This is a single class position under the supervision from higher level supervisory and management staff. This position will perform a variety of public service, customer service and law enforcement related duties and responsibilities that do not require the services of a sworn police officer; and to perform a variety of administrative duties in the Police Department.
Essential Functions:
- Ensure that best in class customer service is provided to both internal and external customers and also embrace, support, and promote the Village’s core values, beliefs, and culture.
- Accurately record information from the public concerning property damage incidents, minor thefts and motor vehicle accidents; perform simple investigations as directed by Police Department supervisory personnel.
- Investigate falls and other injuries occurring on public property.
- Locate and confirm reports of dysfunctional power lines to Police Department supervisory personnel and take action as directed or deemed necessary in the absence of direction.
- Coordinate the removal of abandoned and other vehicles with the Village’s towing contractor.
- Enforce parking regulations in public parking lots by issuing citations or referring parking violators to parking enforcement personnel
- Maintain accurate records concerning court dockets and schedule or notify police officers for court appearances.
- Appear in court as a representative of the PoliceDepartment.
- Enforce parking and local ordinance violations.
- Assist in handling reported stray animals and animal bites.
- Provide front desk reception and customer service duties.
Requirements:
- Experience: A minimum of two (2) years of general work experience including customer service and/or law enforcement. AND
- Training: Successful completion of at least fifteen (15) semester credits of coursework at an accredited college or university in criminal justice, business or public administration, psychology, sociology or a related field. AND
- License or Certificate: Possession of a valid Illinois driver license is a condition of employment.