Community Service Officer
$18.58 – $28.82 Hourly
9/30/2023 at 5:00 PM Eastern Time
This is entry level, para-professional work in performing various police related services. Incumbent is responsible for performing work in the areas of low priority service calls generated by walk-up complaints and telephone reports. Work also involves administrative duties, preparing and maintaining various reports and logs and other special assignments. Assignments are received from supervisors and communications officer and are carried out under established policies and procedures. Must be able to use independent judgement, initiative, and skill when working on a variety of cases. Work is reviewed through conference, written reports, inspections, and observation of results obtained.
ESSENTIAL JOB FUNCTIONS (ILLUSTRATIVE ONLY)
This is a non-sworn position working under the guidance and direction of the of the Patrol Operations Major or his/her designee(s). Serves as Community Service Officer. Handles low priority calls for service in the field. Determines whether or not a crime was committed and the proper classification of said crime. Prepares police offense/incident reports taken from telephone and in-person callers. Participates in case review process.
Prepares various administrative reports. Provides general information to the public concerning law enforcement and community service functions. Receives incoming telephone calls and determines the identity of the caller and the nature of the calls.
Operates telephones, fax machines, word processors, computers, copiers, and testifies as a witness in court.
Directs traffic when needed, transports police vehicle for servicing. Acts as scribe/runner for command staff during major incident scenes.
Must meet criteria for issuance of notary public commission.
Possession of a valid Florida Operator driver’s license without restrictions other than corrective lenses with acceptable driving record. Must reside within a fifty-mile radius of the City of Titusville. Successfully complete psychological and polygraph tests, background investigation and other inquiries to determine employment suitability. A residential telephone is required. Must meet criteria for issuance of notary public commission.
Must have the ability to be certifiable by Florida Criminal Justice Standards and Training Commission when required. This standard would not apply to a non-sworn managerial position.
During occasions of local emergencies this position may be required to report to perform emergency tasks, which may result in extended work hours as well as extended periods of time away from family members. The Incident Commander and the employee’s department Head will make the determination as to who will be required to work.