Community Service Officer

Salary: $43,771

Position Summary:

Performs a variety of specialized public safety work in the processing and transport of prisoners, and other tasks to support Police operations both inside the headquarters building and throughout the City.

Essential Functions:

1. Provides transport for prisoners and other individuals as directed; inspects and cleans vehicles as required. This duty is performed daily, about 24% of the time.

2. Maintains the safety and security of the detainees and facility; controls prisoner behavior and promotes acceptable conduct. This duty is performed daily, about 1% of the time.

3. Participates in booking, searching and identifying new prisoners; verifies information on booking forms; obtains signatures, photographs and fingerprints; processes property for safekeeping; types information on standard forms and inputs data into computer system. This duty is performed daily, about 10% of the time.

4. Receives and sends information to and from other agencies and jurisdictions. This duty is performed as needed, about 1% of the time.

5. Observes and assesses the behavior of detainees, and reports all problems. This duty is performed daily, about 1% of the time.

6. Types correspondence and reports; does data entry for records and reports; maintains files. This duty is performed daily, about 10% of the time.

7. Takes walk-in incident reports from citizens; fingerprints citizens when requested. This duty is performed daily, about 3% of the time.

8. Prepares a variety of reports and records. This duty is performed daily, about 1% of the time.

9. Assists with non-emergency response to motor vehicle accidents. This duty is performed daily, about 10% of the time.

10. Responds to the community’s questions and complaints through telephone and/or in-person inquiries including dispensing information and routing citizens to proper agency or division requiring thorough knowledge of federal, state, and local laws and departmental rules and procedures. This duty is performed daily, about 18% of the time.

11. Releases impounded vehicles after determining legal ownership or arranges for release of impounded vehicles as required. This duty is performed daily, about 1% of the time.

12. Operates a computerized records system including entering, updating, searching, retrieving, etc. This duty is performed daily, about 15% of the time.

13. Sorts, cross-indexes, and files correspondence, records, reports, and other miscellaneous materials according to alphabetical or other acceptable organization methods. This duty is performed daily, about 5% of the time.

14. Perform any other related duties as required or assigned.

Requirements:

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
• Must have a valid driver’s license and have reached the age of 18.
• Must be able to obtain a Jail Standards Certification within 12 months of appointment.