Community Service Officer

Salary: $19.85 Hourly

Position Summary:

The purpose of this position is to perform a variety of non-sworn law enforcement support functions which are dependent on the bureau or shift assignment of the individual CSE. Assignments include, but are not limited to Front Desk/Records, Parking Enforcement, Property, Shift Assignments or Administrative Assignments as needed. Appointed by the Chief to specified duty hours and assigned to work under close supervision as determined by their duty assignment.

Essential Functions:

1. Provide customer service to the public at the Department lobby window or on the street.

2. Enforces parking ordinances. Issues citations and arranges towing of violating vehicles. Responds to illegal parking, abandoned vehicle complaints, boot/tow of vehicles and night parking enforcement.

3. Directs traffic. Escorts oversized loads on city streets.

4. Assists sworn officers/supervisors as directed.

5. Assists at accident scenes.

6. Performs clerical duties, sorts and files documents, completes forms, writes reports and orders supplies.

7. Performs crossing guard duties when needed.

8. May receive citizen complaints.

9. Conducts follow-up calls to victims for additional information or case clearance.

10. Assist the Court Officer, other agencies as directed.

11. Participates in on-going training including in-service sessions.

12. CSE’s assigned to the Property area will have other specified duties/responsibilities as directed by the Administrative Sergeant and Supervisor.

13. Works special events in the City including Oktoberfest, River fest and many other events throughout the year.

Requirements:

1. Associate degree or enrolled in a Criminal Justice program or a related field. Prior experience dealing with the public preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities.

2. Must possess a valid driver’s license.