Communications Operator

Salary: $18.95 per hour

Position Summary:

As an Communications Operator, you spend your day utilizing the department’s communication system to process emergency and non-emergency calls and requests for service, and coordinates the response for law enforcement and fire department via two-way radio. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city.

When you are not out in the city, you assist in communicating with emergency personnel, obtaining information, performing data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, utilizing computer systems, dispatching appropriate department personnel to various locations, and other duties as required. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with great people skills in providing excellent customer service to all our customers, and finds genuine enjoyment in what you do!

Requirements:

• One (1) year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer.
• High school diploma, GED or equivalency.
• Must successfully pass the state required telecommunications course and obtain TCOLE License within first (1) year of employment.

Preferred Requirements:

• Bilingual English/Spanish preferred