Communications Officer I

Palmyra, VA
Fluvanna County Sheriff

Position Summary:

Performs intermediate skilled clerical and responsible technical work dispatching law enforcement, fire, rescue, and other equipment and personnel usually in response to emergencies; does related work as required. Work is performed under the regular supervision of the Communications Supervisor and/or Communications Team Lead.

Essential Functions:

  • Receives law enforcement, fire, rescue, and related service requests and calls.
  • Receives and properly classifies Emergency Medical calls and provides medical direction by following designated EMD program protocols.
  • Operates radios, telephone switchboards, alarm systems, recording devices and computer terminals.
  • Dispatches emergency and non-emergency equipment and personnel where and when needed.
  • Receives and forwards informational requests, complaints and other calls for County departments and other agencies.
  • Receives and transmits messages by radio and maintains radio log.
  • Operates teletype terminals on NCIC/VCIN networks; monitors VCIN computer; provides information to officers; inputs and retrieves data.
  • Keeps in telephone contact with the caller when the situation dictates.
  • Call-back coverage is required for callouts or emergencies.
  • Must be able to work all shifts (no exceptions).
  • Performs general custodial duties in assigned areas.
  • Performs related tasks as required.

Requirements:

  • Ability to obtain Communications Officer Certification within one year of employment.
  • Ability to obtain VCIN certification within 3 months of employment.
  • Ability to obtain EMD (Emergency Medical Dispatch) certification and any mandatory related courses within one year of employment
  • Ability to obtain NIMS ICS 100 and 700 within 30 days of hire.
  • Ability to obtain CPR within 6 months of employment.
  • Ability to complete the required on-the-job training program and work independently within one year
  • Ability to complete all needed continuing education requirements for retention of certifications.
  • Criminal Background Check.
  • Any combination of education and experience equivalent to graduation from high school.