Communications Officer I

Nome, AK
City of Nome

Position Summary:

The Communications Officer I is an entry level position and performs functions to receive information, process information, and dispatch appropriate public safety resources to issues reported. The CO I acts as the initial point of delivery of law enforcement and public safety services to the community. The CO I will be required to complete a Communications Training Evaluation Program (CTEP).

Essential Functions:

  • Receives information from the public via telephone or other means such as walkins, fax, statement forms, and documents the information. Determines the appropriate resource for the call, dispatches resources, monitors the resources and maintains communications with responding units.
  • Answers 911 calls reporting incidents to Nome and surrounding region.
  • Operates Radios, telephones, and paging system.
  • Enters information into Crimestar RMS (Record Management System) and conducts inquiries on APSIN (Alaska Public Safety Information Network) as well as NCIC (National Crime Information Center.), uses other common computer programs such as Microsoft Office Suite.
  • Processes completed reports and documents and disseminates them to the appropriate agencies.
  • Processes incoming court documents with extreme accuracy and enters into Crimestar RMS and the shared digital file.
  • Maintains a strict level of confidentiality of records
  • Other duties as assigned by the Communications Supervisor or higher rank.

Requirements:

  • High school diploma or equivalent.
  • Minimum 40 words per minute required.
  • Able to pass background check with no serious criminal history.