Communications Officer (Dispatcher)

Position Summary:

Monitors and directs communications (phone, radio, and walk-in traffic) for the Department, within the guidelines of federal, state, and local laws, and College and departmental policies and procedures. Reports to the Sergeant or other designated person and works with co-workers, law enforcement and public safety agencies, the Solicitor’s office, animal control, wrecker service, faculty, staff, and students to provide administrative support.

Essential Functions:

1. Monitors and directs communications (phone, radio, and walk-in traffic) for the Department.
2. Reviews scheduled activities and informs officers.
3. Maintains a log of incoming calls, prioritizes calls, and dispatches appropriate personnel to requested sites.
4. Prepares incident reports and work orders, as well as other clerical duties.
5. Activates emergency call list procedures.
6. Tests communication equipment.
7. Monitors the National Weather Service radio for severe weather warnings.
8. Assists in accumulation of statistics for GBIC/GBI monthly reports.
9. Serves as a resource for subordinate personnel.

Requirements:

• High School diploma, trade school, or equivalent level of education. GCIC certification or completion within 6 months of employment.
• Minimum of 6 months police or 911 dispatch work experience with other employers.