Communications Officer (911 Dispatcher)
Salary: $60,614.74 – $81,183.65 annually.
Position Summary:
PenCom Communication Officers (or 911 Dispatchers) act as the first line of First Responders in emergency situations. They provide life-saving assistance to the community and ensure the safety of police and fire personnel. Communications Officer duties include answering 911 and other emergency telephone systems in a multi-jurisdictional dispatch center, and performing radio dispatch of operational and emergency police, fire and medical calls for assistance. This work involves a wide variety of computer transactions and records functions.
Requirements:
- High School Diploma or GED equivalent required
- Ability to provide detailed information
- Excellent critical thinking, multi-tasking, and problem solving skills
- Proficient computer skills, including a typing speed of 45WPM and experience with Windows based applications
- Successful applicants must pass a public safety test, background investigation, polygraph and psychological exam, as well as a pre-employment drug screen and audio gram as part of the hiring process.
- Employee must be able to report to the Police Department Communications Center within a 30-minute response time.