Communications Officer

Salary: $26.73 – $34.07 Hourly

Position Summary:

An employee in this position is responsible for performing quick, efficient, and accurate dispatching of calls and messages with public safety units and personnel in the field This position works a rotating shift schedule and is eligible for membership with the Douglas County Law Enforcement Association bargaining unit. This position receives emergency and non-emergency calls from the public and relays information to the proper Public Safety Agency. Provides communications and resource information to the field units of Police, Fire, Ambulance and others.

Essential Functions:

• Receives calls and dispatches Police, Fire and Ambulances within a central communication center; answers 9-1-1 and non-emergency lines, assists callers with medical aid instructions as necessary;
• Checks records, warrants and information updates;
• Creates and retrieves computer entries;
• Answers emergency and non-emergency questions, routes callers to proper resource;
• Performs emergency and non-emergency radio communications to field units.

Requirements:

• Receives calls and dispatches Police, Fire and Ambulances within a central communication center; answers 9-1-1 and non-emergency lines, assists callers with medical aid instructions as necessary;
• Checks records, warrants and information updates;
• Creates and retrieves computer entries;
• Answers emergency and non-emergency questions, routes callers to proper resource;
• Performs emergency and non-emergency radio communications to field units.