Communications Officer
Salary: $24.59
Position Summary:
As a communications officer you will be working as part of a team operating the Central South Dakota Communications Center, the 911-Emergency Dispatch Center for central South Dakota. You will be receiving calls for assistance from the public, documenting and dispatching appropriate public safety personnel for those calls. You will also be receiving, processing and sending radio communications for various Law Enforcement Agencies, Emergency Medical Services, and local Fire Departments.
Essential Functions:
- Operations of the 911 Emergency Dispatch Center
- Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance, and other governmental agencies. All maintenance of records & logs is done on a computerized system
- Receives calls for assistance from the public
- Document and dispatch appropriate public safety personnel as needed
- Monitors and routes incoming messages from national and state computer networks; enters and removes information as requested into NCIC network
- Assists officers by using the NCIC computer system to run criminal, vehicle and driver’s license information
- Type incident and other reports, as well as data entry
- Performs other related duties as assigned
Requirements:
- Emergency Medical Dispatch Certification
- CPR Certification
- Complete Basic 911 Operator School
- NCIC Certification
- Must have a high school diploma or GED, good typing skills, ability to remain calm in stressful situations, ability to multi-task & must have good communication & public relations skills.
- Knowledge of public safety preferred, but not required.
- Computer knowledge is helpful.
- Applicants must pass a written exam and a hearing test, pre-employment drug screening & background check.