Communications Officer

Cleveland, GA
White County Sheriff

Position Summary:

This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. An incumbent in this position may be designates “Senior Communications Officer.”

Essential Functions:

  • Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls, including 911 calls.

  • Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed.

  • Receives, monitors, and dispatches radio traffic for fire, EMS, and law enforcement agencies.

  • Inquires, retrieves, and monitors data from GCIC/NCIC databases; ensures compliance with rules and regulations.

  • Maintains contact with emergency personnel in the field.

  • Monitors weather conditions and provides information as necessary.

  • Participates in training exercises.

  • Dispatches wrecker services, taxi services, and utility services to accident scenes.

  • Performs related duties.

Requirements:

  • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

  • Possession of or ability to readily obtain GCIC/NCIC certification.

  • Possession of or ability to readily obtain POST Communications Officer certification.