Communications Officer

Lawrenceville, GA
Lawrenceville, City of (GA)

Salary: $44,571.93 – $55,459.29 Annually

Position Summary:

This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel.

Essential Functions:

  • Receives, monitors, and dispatches radio communications traffic for emergency and non-emergency situations.
  • Receives and screens incoming telephone calls from the public and other public safety agencies; categorizes and prioritizes calls.
  • Dispatches the appropriate emergency personnel to incident locations.
  • Responds to citizens’ requests for assistance.
  • Maintains a continuous log of incoming telephone and radio calls; logs incoming calls for participating agencies.
  • Monitors and routes incoming messages from national and state computer networks; enters and removes information as requested into GCIC and NCIC networks.
  • Receives warrants; completes background and criminal background and driver history section on warrant; enters warrant information into GCIC/NCIC; maintains warrant files.
  • Runs criminal and driver history checks as requested by officers.
  • Enters information into the computer for dispatch, traffic citations, and police reports.
  • Monitors jail security through regular checks and closed-circuit monitoring.
  • Performs related duties.

Requirements:

  • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.