Communications Officer

South Miami, FL
South Miami Police Department

Salary: $41,598.00

Closing Date: April 30, 2025

Position Summary:

This position requires radio dispatching and clerical work operating City communication equipment and systems. The employee is responsible for making effective and efficient decisions based on established policies and procedures.

Essential Functions:

  • Receives, relays, and/or transmits routine and emergency calls for police services.
  • Performs clerical and administrative work including answering phones, delivering messages, and typing records and forms for the Police Department.
  • Dispatches police units to crime scenes, emergency situations, and routine service calls.
  • Maintains records of all calls, dispatches, and other pertinent information and facts.
  • Monitors location and availability of patrol units.
  • Notifies wrecker, ambulance units, and other emergency services to be dispatched to emergencies, crime scenes, and accidents when required.
  • Monitors radio calls from other agencies.
  • Maintains all incident/offense reports on victim log.
  • Operates NCIC equipment and/or software to retrieve information as required.

Requirements:

  • High School Diploma required.
  • Two (2) years relevant experience preferred.
  • Bilingual English/Spanish preferred.
  • Public Safety Telecommunicator Certification preferred.
  • An equivalent combination of training and experience which indicates an ability to perform the essential functions of the position.
  • Physical dexterity sufficient to operate office equipment required.
  • Lifting objects of 5 to 25 pounds may be required.
  • Requires extensive use of computer equipment.
  • Requires ability to work rotating shift, including nights, weekends and holidays.