Communications Officer 1, 2, and 3

Olympia, WA
Evergreen State College

Salary: $6,063

Position Summary:

Transmit, receive, and relay information concerning public safety and law enforcement activities to, from, and between Police Services mobile units, other state, county, and Federal law enforcement agencies, and the public by means of radio, multi-line telephone systems, computer terminals, private line intercom, and other telecommunications devices.

Essential Functions:

  • Provide dispatch services to police officers using two-way radio communications.
  • Receive communications from the public by telephone and in person, make appropriate computer entry as required, and maintain appropriate files and records.
  • Utilize computer terminal to obtain information pertaining to driver’s licenses, vehicle registrations, wanted vehicles, wanted persons, articles, impounded vehicles, etc. utilizing Washington State Patrol ACCESS system.
  • Maintain current status of all mobile units.
  • Operate a multi-frequency radio console which includes police, parking, maintenance, and residential staff communications, multi-line telephone system, computer terminal, fax machine, and other data recording equipment.
  • Relay criminal, tactical, and safety information to field units and other appropriate agencies; dispatch fire department, ambulances, and other aid as requested.
  • Receive and announce visitors to offices, assist the public with filing accident reports or requesting public records in accordance with college policy and Public Disclosure laws, and accept lost and found articles.
  • Review manual, publications, and bulletin board for information; coordinate current events with personnel arriving on shift.
  • Oversee alarm and surveillance systems and notify departments and agencies as appropriate.
  • Provide positive customer service and assistance to visitors/clients in person, via e-mail, and over telephone by courteously answering direct questions or referring to proper personnel or departments.
  • Operate multi-line campus switchboard console, provide positive customer service, information, and/or courteously forward calls to correct extensions.
  • Control and issue designated keys to Campus Police Officers, administrative staff, and students after proper identification and authorization is confirmed.
  • Keep accurate and updated shift logs
  • Accept information for service calls for Housing and relay information to on-duty Housing personnel.
  • Maintain confidentiality of documents and information received in the performance of duties.
  • Produce minor case reports.
  • Monitor Thurston County emergency radio traffic on a 24-hour per day basis.
  • Assist Parking services after hour as required.

Requirements:

  • Must provide proof of identity and employment eligibility within three days of beginning work.
  • This position is part of a bargaining unit and covered by a collective bargaining agreement.
  • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
  • Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.
  • Must successfully complete of a polygraph test.
  • Must obtain Washington State Patrol ACCESS System certification within six months of date of hire.
  • Must have the ability to work day, evening, and graveyard shifts; weekends; holidays; during emergency situations; and overtime as needed.