Communications Dispatcher (Lateral)

Castro Valley, CA
East Bay Regional Park District

Salary: $6,912.53 – $8,824.40 Monthly

Position Summary:

Under supervision, you’ll perform a wide variety of dispatch and routine, non-hazardous law enforcement functions in a non-sworn capacity within the public safety department, and you’ll performs related duties as required.

Essential Functions:

  • Receives telephone calls from citizens, employees or other agencies requesting general park information, police or fire assistance, to include “911” and other emergency calls;
  • Transmits and receives radio messages;
  • Analyzes situations and dispatches the appropriate units;
  • Dispatches mobile units and other equipment to specified locations as ordered;
  • Makes telephone requests for ambulance, vehicle towing, or other emergency services as requested by officers in the field;
  • Monitors other law enforcement and fire agencies’ radio frequencies and rebroadcasts pertinent information;
  • Operates and makes minor adjustments to radio telephone transmitting and receiving equipment;
  • Performs varied clerical duties such as typing, maintaining message logs, assisting on reports and records, filing, answering phones, and responding to inquiries from the public and other agencies;
  • Processing police (court cases and parking citations), fire, medical and field reports;
  • Performs data entry and retrieves data;
  • May be required to collect monies from members of the public for the purpose of paying fees for towing, dog permits, copies of reports, or other services, or for paying fines.

Requirements:

  • Lateral Only:Two (2) years of recent public safety dispatching experience involving heavy call volume while performing multiple tasks utilizing a Computer Aided Dispatch (CAD) system.
  • License or Certificate: Possession of a valid Class C California Driver’s License with a satisfactory driving record is a condition of initial and continued employment.