Communication Technician (911 Dispatcher)

Stevens Point, WI
Portage County Sheriff

Salary: $24.00 / hr

Essential Functions:

  • The Communication Center answers 10 emergent 911 phone lines, 9 non-emergent phone lines, monitors over 20 radio channels, pages Fire, EMS, Medical Examiner, sets off weather sirens and creates and sends community alert emergent and non-emergent notifications.
  • Dispatch services are provided for Portage County Sheriff’s Office, Stevens Point and Plover Police Departments as well as 33 EMS and Fire Agencies and many other agencies in Portage County.
  • Additional duties include; researching information for Deputies, Officers and Detectives for all three law enforcement agencies, along with UWSP Police, entering warrants for five law enforcement agencies, entering missing persons, stolen vehicles or properties for four law enforcement agencies, entering restraining orders.

Requirements:

  • High school diploma or equivalent required
  • Must be 18 years old and a US Citizen
  • No felony convictions unless pardoned by the Governor

Requirements:

  • Six months or more experience in emergency dispatch or related law enforcement
  • One year work experience or four years of volunteer fire, ambulance, rescue experience
  • Six months or more experience in customer service and/or in a call center environment
  • Public Safety Communications Dispatch diploma from an accredited Technical school
  • One year military communications experience that primarily involved direct voice broadcasting to send and receive messages associated with military police and emergency equipment
  • Information technology experience