Certified Emergency Communications Operator

Culpeper, VA
Culpeper County Sheriff

Salary: $42,782.38 – $56,686.65 Annually

Position Summary:

Responsible for performing responsible telecommunications work under frequent stressful conditions. Work is in the receipt of emergency and non-emergency calls for service from the public, law enforcement, and fire and rescue communities, as well as maintenance of radio communications with same emergency units.

Essential Functions:

  • Answer phone calls on 911 lines and non-emergency lines for the Culpeper County Public Safety Communications Center
  • Interview callers to obtain essential information and record data on incidents as they develop
  • Analyze calls for priority level of emergency response and take or recommend an effective course of action to protect life and property by applying complex police and fire policies and procedures
  • Broadcast calls for service to police/fire field units, order services requested by field units, dispatch and/or cancel field unit back-up assistance and monitor field units for service availability
  • Operate sophisticated computer-aided dispatch radio and phone systems and accurately enter information into the computer, including brief descriptions of crimes, incidents, or other emergencies
  • Maintain composure and professionalism when dealing with hostile or frightened callers during stressful or rapidly changing situations
  • Assist supervisory and directorial staff in various tasks
  • Assist in liaison activities with any and all agencies and persons regarding all operations of the Center
  • Prepare and maintain records and files; Prepare reports

Requirements:

  • Education equivalent to a high school diploma. Public safety experience is preferred.
  • Must successfully complete criminal history background investigation, including fingerprinting to include no felony convictions, no serious misdemeanor convictions, all convictions shall be reviewed on a case-by-case basis.
  • Must possess a valid Virginia driver’s license.
  • Ability to successfully complete in-house training program within 6 months of employment.
  • Must attend and pass DCJS Communications Basic
  • Possession of or ability to obtain and maintain NCIC/VCIN, CPR, and EMD within one year of employment.
  • Must complete and pass: ICS 100, 200; NIMS 700; PST1; CPR; EMD; Fire Communications; Dispatchers Role in Homeland Security; and DCJS Basic Communications School.

https://www.governmentjobs.com/careers/culpeper/jobs/4796205/certified-emergency-communications-operator