Campus Police Dispatcher

Kansas City, MO
Metropolitan Community College

Salary: $40,785 to 43,232.

Open Until Filled

Position Summary:

Incumbents screen incoming emergency and non-emergency calls to determine location, nature of the call, gather information, and dispatch and assign appropriate personnel and resources to incidents. Major duties and responsibilities include: receiving and prioritizing incoming phone calls; answering alarms; dispatching Officer throughout the campus; monitoring campus buildings, cameras, and alarms; documenting and updating information in systems; and corresponding/sending emergency alerts to staff and students.

Essential Functions:

  • Receives, screens, and prioritizes emergency and non-emergency calls for service; work may involve questioning the caller and soliciting information; answering inquiries/complaints; sending out messages to appropriate units as needed; and sending emergency alerts to staff and students.
  • Dispatches appropriate personnel and resources to incidents; tracks calls and notifies appropriate individuals; makes referral to the City, County, and other Police and emergency services as needed; and provides assistance and information to the caller and dispatched units.
  • Utilizes lockdown security systems to ensure campus building safety; monitors and/or responds to cameras and fire, equipment, and other alarms, to ensure student, staff, and public safety; informs appropriate units of incidents or safety violations; and tracks fire and police radio frequencies to assess potential impact of local incidents on the campus.
  • Utilizes online systems, software, and databases to perform information searches, and document and update information.
  • Performs other duties of a similar nature or level.
  • This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.


  • High School Diploma or equivalent (G.E.D.)
  • One (1) year of specialized or technical training.
  • Minimum Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Requirements:

  • Directly-related experience in electronic access control, intrusion alarm systems and closed circuit TV systems.
  • Directly-related experience in knowledge of standard radio and telephone communications.
  • Knowledge of operational procedures and methods used in daily operations of a police department.
  • Experience working in an educational institution.
  • Ability to operate computer equipment effectively utilizing word processing, Microsoft Word, Excel and PowerPoint.
  • Experience as a dispatcher.
  • Direct CAD and REJIS experience.
  • Additional training/certificates relating to the field of dispatching.
  • Security-related software (i.e. Key and lock control, access control).