Assistant Director Campus Safety

Position Summary:

The Assistant Director plays a critical dual role within the Campus Safety Department, providing essential administrative support while managing dispatch operations that enable swift and effective responses to safety concerns. This position ensures the smooth functioning of daily departmental operations, supports leadership through scheduling and communication coordination, and oversees the performance of Team/Shift Leads and Officers. The Assistant Director is instrumental in maintaining operational readiness, coordinating safety staff schedules, supporting large campus events, and contributing to a secure and responsive campus environment.

Essential Functions:

• Provide high-level administrative support to the Director of Campus Safety and departmental staff, managing schedules, communications, reports, and documentation.
• Maintain a professional, organized front office and communications center that serve as the central hub for campus safety operations.
• Manage and maintain confidential personnel and incident records in compliance with FERPA, HIPAA, and Clery Act regulations.
• Oversee the daily operations of the Campus Safety dispatch desk, including staff scheduling, shift coverage, and performance oversight.
• Monitor and manage communication systems such as radios, telephones, alarms, and security cameras to ensure prompt and effective dispatch of safety personnel and provision for written reports.
• Coordinate onboarding, training schedules, and performance evaluations for campus safety and dispatch staff.
• Organize and maintain departmental databases, logs, and inventories (e.g., uniforms, supplies, confiscated/found items) to ensure accuracy and accessibility.
• Prepare and issue University identification cards for students, faculty, and staff
• Operate shuttle for Safe Ride and other student programs.
• Organize the Campus Safety calendar to include but not limited to shift schedule, athletics home game, major campus activities and traditions; activities coordinated by Student Affairs department; plan and support logistics for large campus events, including safety coverage, parking, traffic control, and coordination with Student Affairs departments and other departments across campus.
• Assist with budget tracking, supply ordering, and invoice processing; collaborate with IT and other departments to maintain operational systems and protocols.
• May require occasional evening or weekend hours based on departmental needs.
• On-call support may be required during emergencies or campus-wide incidents.
• Full participation in training, student affairs meetings and retreats and any mandatory certifications throughout the semester and year.
• Performs other duties and responsibilities related to those above which do not alter the basic level of responsibility of the position and other duties as assigned.

Requirements:

• This is a 12-month, exempt position designed to provide flexibility and work-life balance while supporting our vibrant residential community.
• Typical office hours are Monday through Friday, 8:00 AM – 4:30 PM.
• Typical shifts for campus safety lead shift and officers are from 8:00 a.m. – 4:00 p.m., 4:00 p.m. – 12:00 midnight or 12:00 midnight to 8:00 a.m. (24-7, 365 days).
• This position operates in a professional office and security setting. Occasionally early mornings, evenings, and weekends are to be required to meet student, departmental and institutional needs.