911 Trainee

Beaumont, TX
Beaumont Police Department

Salary: $21.00 Hourly

Essential Functions:

  • Receives and dispatches emergency and other non-emergency calls; answers telephones and provides information to the general public; sends and receives messages via teletype to and from state, federal, and local agencies dealing with various activities such as missing persons, wanted persons, stolen vehicles, vehicle registrations, drivers license information, and criminal histories; monitors and operates two-way radio communications with Beaumont Police Officers as well as other agencies and officers; operates computer assisted dispatch (CAD) equipment; enters data into computers; operates foot pedal to activate microphone.
  • Performs other related duties as required. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Requirements:

  • Graduation from high school or equivalent and experience providing the necessary knowledge, skills and abilities to perform the job.
  • Experience with police dispatching, or other 2-way radio or telephone communications equipment is highly preferred; experience handling multiple tasks, including receiving and referring a high volume of telephone communications in a busy and/or hectic work environment preferred.
  • Applicants must take a typing test and preferably type 40 wpm.
  • Must pass a Telecommunications Operator written test and oral interview.
  • Subject to same background investigation as police officers.
  • Must be able to satisfactorily complete training for the computer aided dispatch system within four months from the date of hire.
  • Must also be able to complete forty (40) hours of classroom training in telecommunications and receive TCOLE licensing for telecommunications within one year from the date of hire.
  • Must complete 911 certification class and pass state TCOLE telecommunications exam.
  • Applicant selected for hire will be subject to a background investigation and polygraph for security clearance and drug/alcohol screen test.