911 Telecommunicator

Moncks Corner, SC
Berkeley County Government

Salary: $43,974.45 Annually.

Position Summary:

This position typically provides emergency response services to the residents of Berkeley County; works under stressful, high-risk conditions; and deals courteously and effectively with fellow employees and citizens.

Essential Functions:

  • Serves as the first link to emergency response services by answering and dispatching routine and 911 emergency calls to police, fire and emergency medical units and agencies.
  • Asks questions to interpret caller’s needs and translates information to the appropriate codes.
  • Maintains a log of radio transmissions, telephone calls and other pertinent information and facts and inputs them into a computer.
  • Operates NCIC machine to retrieve license registration information and outstanding warrant information.
  • Files all related paperwork.
  • Works under the general direction of the Communications Manager and Shift Supervisors.
  • Performs clerical, administrative and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork and scheduling appointments.
  • Performs other duties as assigned.


  • High School diploma or equivalent.
  • Six (6) months of experience.
  • Computerized testing required;
  • CPR Certification within six (6) months of employment;
  • Certification as Emergency Medical Dispatcher, NCIC terminal operator, and Certified 911 Telecommunicator within first year of employment;
  • Willingness to attend training classes anywhere in the continental U.S.;
  • Departmental testing may be administered during interview;
  • A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file;
  • Must not have been convicted of a crime in which a sentence of one (1) year or greater could have been imposed by the Courts.
  • This is a safety sensitive position and is subject to random drug and alcohol testing.
  • This position is considered emergency essential and will be required to report to work during any declared emergency situation.