911 Telecommunicator

Coldwater, MI
Branch County Sheriff

Salary: $18.00 – $20.51.

Essential Functions:

  • Uses a computer-aided dispatch system, receive emergency and non-emergency calls from the public requesting police, fire, medical or other emergency and non-emergency services.
  • Determine the nature and location of the emergency; determine priorities, and dispatch police, fire, ambulance
    or other emergency or non-emergency units as necessary and in accordance with established procedures.
  • Receive and process 911 emergency and non-emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units.
  • Monitor direct emergency alarms, answer non-emergency calls for assistance.
  • Enter, update and retrieve information from a variety of computer systems.
  • Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.
  • Monitor several complex public safety radio frequencies.
  • Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
  • Telecommunicators perform a full range of radio and telephone operational duties in this 24-hour facility.
  • Telecommunicators are required to process and prioritize incoming calls for police, fire and EMS assistance.

Requirements:

  • High moral character and integrity
  • Compassion
  • Good judgment
  • High degree of emotional self-control
  • Empathy and sensitivity
  • Intelligence
  • Good communication skills
  • Self confidence
  • Creativity and ingenuity
  • Strong desire to serve the community
  • Effective at multi-tasking
  • High school or equivalent
  • Prior: 1 year