911 Telecommunicator

Ottawa, IL
LaSalle County Sheriff

Salary: $21.21 per hr.

Essential Functions:

  • Determine the nature and location of the emergency; determine priorities, and dispatch Police, Fire, EMS or other emergency units as necessary (ranging from routine to critical) and in accordance with established procedures;
  • Manages situations as conditions change;
  • Perform Emergency Medical Dispatch and crisis intervention including pre-arrival instructions using available resources; receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of local Police, Fire and EMS units;
  • Answer nonemergency calls for assistance; enter, update and retrieve information from a variety of computer systems; receive & respond to requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data; monitor numerous public safety radio frequencies;
  • Operate a variety of communications equipment, including radio consoles, telephones and computer systems; other duties as required to support the LaSalle County E911 Center and the Sheriff Department.

Requirements:

  • High School diploma or equivalent.
  • Must have emotional and psychological stability to function effectively under the stressful demands of Law Enforcement, Fire and EMS response needs.
  • Must have corrected vision that would enable him/her to perform all tasks under various lighting conditions and must have good hearing ability to an extent that would be not place himself/herself or others in peril.
  • Must have the intellectual skills and manual dexterity to learn to operate various standard office and radio equipment.
  • Must maintain strict confidentiality and be able to work independently;
  • Excellent customer service skills including the ability to efficiently and courteously interact with people;