911 Operator/Public Safety Dispatcher
Salary: $16.76 – $24.96
Essential Functions:
- Receive and respond to emergency and non-emergency telephone calls.
- Process and evaluate information, dispatch law enforcement and/or fire/EMS, consider call priority, availability, and the number and types of personnel needed.
- Maintain and validate data in local, state, and national computer databases.
- Prepare and maintain accurate records of information in a computer-aided dispatch (CAD) system.
- Perform administrative duties as needed or requested.
Requirements:
- Applicants must complete a background investigation, interviews, drug screening, and polygraph.
- Applicants must be 18 years of age or older.
- Applicants must be available to work days, evenings, nights, weekends, and holidays as they are scheduled.
- Must be authorized to work in the United States
- Must have a High school diploma or equivalent
- Must have a valid Texas driver’s license, and currently have and maintain a satisfactory driving record
- Recommended Licenses and Certifications:
- TCOLE Basic Tele-Communicator License
- TLETS Certifications
- Frequently operates a computer and other office productivity equipment, such as a computer, copy machine, and computer printer.
- Commonly communicates with people via phone, radio, email, and face to face. Must be able to exchange accurate information in these situations.
- Work Environment:
- The majority of work is performed in an office setting and may be subject to ordinary risks typically found in an office environment.
- The dispatch center operates 24/7 year round. Successful applicants maybe assigned to any shift to include nights, weekends, holidays and during inclement weather.