911 Dispatcher/Communications Officer
Salary: $50,000.00 – $68,922.00 Annually.
Essential Functions:
- Work various shifts, to include weekends, holidays and overtime.
- Operate a variety of phone, radio, and telecommunications equipment.
- Receive emergency calls, transmit information, and coordinate responding units and agencies.
- Use the proper codes, techniques, and procedures in dispatching first responders.
- Access computer terminals to obtain, transmit, and record information.
- Dispatch, track, maintain and respond to first responder activities.
- Read and interpret maps and understand geographic features and street locations.
- Speak clearly in a calm, controlled, and competent manner for emergency communications.
- Listen and follow oral and written directions quickly and accurately.
- Work independently as well as with a team, and develop and maintain working relationships.
- Multi-task, use sound judgment, and work professionally under pressure with first responders and the public.
Requirements:
- To be considered for this position you will need to have a high school diploma or the equivalent and a valid driver’s license.
- No experience is necessary and full training will be provided to successful candidates.
- Previous public safety dispatch, college, military, or other applicable training or experience in public/customer service, radio or telephone communications, criminal justice, Fire/EMT, or emergency management, may be beneficial.
- Lateral applicants are encouraged to apply and depending on qualifications may not be required to complete the initial written examination.