911 Dispatcher / Communications Officer

Osage Beach, MO
Osage Beach Police Department

Salary: $37,495.00 – $54,367.00 Annually

Position Summary:

Provide assistance to the public supplying information and dispatching emergency aid. Operate multiple computer systems for two-way radio communications, Enhanced 911 telephone systems, records management databases and wide area network interfaces. Analyze situations quickly and take appropriate emergency response in a timely fashion. Log all activities of responding units and take appropriate action upon activation. Oversee operation of prisoner holding area, provide public information and monitor building security.

Essential Functions:

  • Operates radio base station (console) transmitting and receiving messages to and from public safety agencies in accordance with Federal Communications Commission (FCC) regulations and Police Department policies and procedures.
  • Answers multiple telephone lines, both business and emergency, to answer inquiries, handle complaints, and dispatch responses in accordance with Police Department policies and procedures.
  • Operates inter-agency computer to relay and receive information from other criminal agencies.
  • Monitors various alarm and warning systems.
  • Prepares and maintains required logs, records, and reports.
  • Performs other duties and participates in training as assigned by the Communications Supervisor.

Requirements:

  • Graduation from high school or equivalent.
  • Minimum of 18 years of age.
  • Must type a minimum of 40 wpm.
  • Complete state computer training programs as well as departmental training.
  • One (1) year experience preferred in the field of telecommunications for Police Department/Public Safety activities, but is not required. OR
  • Combination of education, training or experience which would qualify for the position as determined by the City Administrator and Police Chief.