911 Dispatcher

Granbury, TX
Hood County Sheriff

Salary: $21.71 per hour.

Position Summary:

Disseminates all information received and ensures that the information is given to the proper channels in a professional and timely fashion. Determines priorities, dispatches law enforcement and other emergency units and maintains close contact with field units to monitor response progress and needed support requirements.

Essential Functions:

  1. Receive emergency and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone, radio, and computer aided dispatch system requiring law enforcement, emergency medical services (EMS) and/or fire departments and dispatches appropriate units and/or departments.
  2. Input and update calls for service within the Spillman Computer Aided Dispatch system (CAD)
  3. Operate Pro-Q-A program and give life saving pre-arrival instructions including CPR instructions.
  4. Operate a multi-channel radio system and computer based telephone system.
  5. Input, modify, and access information stored within the TLETS (Texas Law Enforcement Telecommunications System).
  6. Maintain a variety of written and computer based logs.
  7. Use various computer programs, databases, maps and other resources to assist in data entry and information retrieval.
  8. Maintain security and monitor security cameras within the Communications Area.
  9. Required to activate, for public safety the emergency operations center (EOC), in times of disaster, nuclear accident or for civil defense.


  • High school diploma or GED.
  • Ability to obtain Basic Telecommunicator License through Texas Commission on Law Enforcement (TCOLE).
  • Ability to obtain TCIC/NCIC and TLETS certifications through Texas DPS.
  • Ability to obtain Emergency Medical Dispatcher (EMD) through International Academies of Emergency Dispatch.