911 Dispatcher

Salary: $43,533.00 – $54,417.00 Annually

Position Summary:

The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services in compliance with County procedures to assure the safety of law enforcement officers, emergency services personnel and the public.

Essential Functions:

• Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner.
• Enters and validates stolen vehicles and property; validates license plates and identities of missing and wanted persons.
• Enters calls for service in Computer Aided Dispatch (CAD) System.
• Monitors and maintains status of patrol units and coordinates ambulances and helicopters.
• Operates emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary.
• Runs confidential criminal histories; booking pawn and prisoner information for officers and detectives; enters warrant entry and orders of protection.
• Coordinates mutual aid as required; updates agencies that provide emergency response assistance.
• Performs other duties as assigned.

Requirements:

• High School Diploma or GED.
• One (1) year relevant experience.
• Typing speed of 35 wpm.
• ACJIS TOC (Terminal Operator Certification) preferred.
• Must possess and maintain a valid Driver’s License if position duties require.