911 Dispatcher

Salary: $20.64 – $23.94 Hourly

Closing Date: 3/30/2025

Position Summary:

In your role as a call-taker, you will answer 911 (emergency) and 311 (non-emergency) telephone calls. You will communicate professionally with callers, use structured protocols to obtain important information, and properly document and prioritize calls for dispatch, while providing over-the-telephone life-impacting instructions to callers.

In your role as a dispatcher, you will quickly and accurately dispatch calls for service to sheriff’s deputies, police officers, firefighters, and paramedics in the field. You will use a computer-aided dispatch system to maintain accurate up-to-the-minute status of available resources to provide fast and effective response to emergencies. You will manage computer-based radio communications to ensure responder safety and provide critical logistical support, while networking with other public safety resources such as the Missouri Uniform Law Enforcement System (MULES) and the National Crime Information Center (NCIC).

Requirements:

• Successful applicants will be at least 18 years old when hired;
• Have a high school diploma or GED;
• Have a valid driver’s license;
• Be able and willing to work any assigned shift, scheduled and unscheduled overtime, weekends and holidays;
• Will not have pled guilty to or been convicted of a felony;
• Have no criminal convictions within the last two years (excluding traffic violations);
• Must pass a pre-employment selection examination and drug screening;
• Must pass a criminal background check including a national fingerprint check through law enforcement agencies; and obtain and maintain certifications required for the position.