911 Dispatcher

Rio Rancho, NM
Rio Rancho Police Department

Salary: $22.49 Hourly.

Position Summary:

The Dispatcher dispatches law enforcement, fire, rescue and support services units to emergency scenes. They provide information to emergency personnel and emergency medical pre-arrival information to the caller as required.

Essential Functions:

  • Receive and record incoming calls and radio transmissions.
  • Dispatch emergency units in response to emergency calls for service.
  • Provide concise and accurate information to appropriate emergency units.
  • Maintain accurate records of the location and status of all field units.
  • Assist callers in emergency first aid as prescribed in state-recognized emergency medical dispatch procedures.
  • Access information systems such as National Crime Information Center, New Mexico and National Law Enforcement Telecommunications System and local databases.
  • Provide emergency units with database information as requested.
  • Provide general information as requested by the public.
  • Perform general clerical duties as directed.

Requirements:

  • High School Graduate or equivalent.
  • Incumbents must be willing to work any days of the week (including weekends) and any hours of the day.
  • Prior to applying, applicants must take & pass the city’s standard typing test with results of 30 net WPM or greater in order to be considered for this position.
  • Infrequent Driver — Regular Driver’s License.
  • State certified dispatcher.
  • Must become a State certified dispatcher within one year.