911 Communications Officer I

Roanoke, VA
Roanoke Police Department

Salary: $22.00 – $25.00 Hourly

Closing Date: 11/23/2026

Position Summary:

The Part-Time Communications Officer handles emergency and non-emergency calls, provides medical instructions using Emergency Medical Dispatch (EMD) protocols, and uses CAD and VCIN/NCIC systems. This position does not require radio dispatching initially, but employees may advance to dispatching duties once proficient and if desired.

Essential Functions:

• Answers emergency and non-emergency calls professionally and accurately.
• Provides medical instructions through EMD protocols.
• Performs call-taking duties using Computer Aided Dispatch (CAD).
• Provides assistance and information to callers, including directions and message-taking.
• Monitors weather radio and alerts personnel to hazardous conditions.
• Receives and disseminates information using VCIN/NCIC systems.
• Performs teletype operations, including monitoring and logging messages.
• Documents call details clearly and accurately in compliance with department protocols.
• May assist in on-the-job training after demonstrating proficiency.

Requirements:

  • High school diploma or general education degree (GED) supplemented by continuing education with some computer classes.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to prepare routine reports and correspondence.
  • Ability to communicate orally and in writing.
  • Must have police security clearance.

https://www.governmentjobs.com/careers/roanoke/jobs/5485736/911-communications-officer-i-temporary-no-benefits