911 Communications Deputy

Salary: $23.83-$31.86 per hour

Position Summary:

Operates the radio and is responsible for all police units at all times. Answers the phones, which consists of 25 incoming phone lines. Maintain accurate records and logs and complaints. Dispatch appropriate fire and ambulance departments as required.

Essential Functions:

• The Dispatcher must be accountable for every officer that they have radio contact with. They must know where that officer is at all times. They are the only means of communication the officer has. He relies on the Dispatcher for his safety. They also dispatch emergency vehicles for Pateros, Tonasket, Omak, Malott, Okanogan, Riverside, Conconully, Mazama, Twisp, Winthrop, Oroville, Coulee Dam, Elmer City and when called upon, aid the U.S. Forest Service, Department of Natural Resources (DNR), Bureau of Indian Affairs (BIA), County and State road departments and aid in Search and Rescue missions. Also, when needs arise, they dispatch the coroner, funeral homes, wreckers, tow trucks and are frequently called upon to dispatch the Department of Social and Health Services (DSHS), County Alcohol, and Mental Health Departments.
• Answer phones. The 911 phones take priority over all other calls. Dispatchers also answer phones for Omak, Twisp, Winthrop, Brewster, Tonasket, Oroville and Okanogan Police Agencies. There are ten (10) incoming lines, Okanogan and Omak fire halls, also the Methow Fire District, and an intercom system for all the offices in the Sheriff’s Office and Jail stations. There are phone links with the Court House, Juvenile, Prosecutors Office and other county government agencies
• Recognize the different alarm systems. Dispatch receives numerous in-coming alarms for banks, schools, and various other agencies.
• Keep accurate written logs. Dispatchers maintain logs for radio traffic, teletype messages, juvenile runaway reports, and house watches. Most logs are now computerized.
• Dispatchers must be able to effectively operate the state computer which is based in Olympia and maintained by the Washington State Patrol. They need to know how to check on individuals for warrants, along with weapon and vehicle checks, and driver license status. They also send messages
  from our agency to other agencies in the state as well as nation-wide. They are required to know all phases of the computer.
• Gather accurate complaint information and dispatch according to priority. Dispatchers must accurately record information on all complaints. They also must be able to relay accurate information on complaints to officers in their assigned areas and notify the proper supervisor as required.
• Verify and confirm county warrants. It is the Dispatchers responsibility to make sure warrants are handled in a timely and proper manner according to state guidelines.

Requirements:

• Bi-lingual Spanish.
• Prior communication (dispatch) experience.
• Computer skills.
• ACCESS Certification * for Lateral Entry
• EMD (Emergency Medical Dispatch) Certification * for Lateral Entry
• Tele communicator 1 Certification * for Lateral Entry